Complaints And Concerns

If you have any concerns about your child or the kindergarten program, please do not hesitate to approach your child’s educator to make a suitable time to meet.

If you are not satisfied with the response or have concerns with the management or operation of the service, you are encouraged to contact our Grievance Officer as soon as possible.

Please email vice.president@chelseaheightskinder.vic.edu.au

If you feel the complaint is of a more serious nature, please contact the DEECD Southern Metropolitan Region Early Education Services on (03) 8765 5787 or (03) 8765 5600